Privacy Policy

Yiliao Privacy Policy

Effective: April 26, 2026  |  Last updated: April 26, 2026

Chengdu Jingtum Technology Co., Ltd. (“we,” “us”) understands the importance of your personal information. We strictly comply with the Personal Information Protection Law, Cybersecurity Law, and Data Security Law of the People’s Republic of China, as well as other applicable laws and regulations. Please read this policy carefully before using Yiliao (the “Service”).

1. Information We Collect and How We Use It

1.1 Registration & Login

When you register, we collect your phone number or email address (used for identity verification, password recovery, and security alerts), a self-chosen display name, and a login password (stored as a one-way hash; we cannot recover plaintext). If you choose third-party sign-in (e.g., WeChat, Apple ID), we receive only the limited fields the platform exposes (display name, avatar, unique ID) to create your Yiliao account.

1.2 Messaging

The text, images, voice, video, and files you send in Yiliao, as well as your contact list and group memberships, are uploaded in encrypted form to our servers as a relay. By default, messages are deleted from our servers after delivery and sync; group files are retained for 30 days for collaboration.

1.3 Device & Logs

For service stability and account security, we collect device model, OS version, IP address, login time, and crash logs. This information is not linked to your specific identity and is used solely for performance optimization and troubleshooting.

1.4 Optional Permissions

Yiliao requests the following system permissions when you use specific features: photos (to send images), camera (to capture and send), microphone (voice / video calls), location (to send location messages), contacts (to add friends), notifications (push). You may decline these permissions; this will not affect core functionality, only the corresponding feature.

2. Cookies and Similar Technologies

The mobile Yiliao app does not use cookies. We do use local storage (SharedPreferences / NSUserDefaults / IndexedDB) to cache login state, user preferences, and recent conversations. You can clear this data within app settings.

3. Sharing, Transfer, and Public Disclosure

We do not share your personal information with third parties, except in the following cases:

  • Message delivery: messages you send are delivered to the recipients you specify — this is the essence of IM;
  • Necessary service providers: push notification services (Apple APNs / Google FCM), SMS verification (mobile carriers), object storage (for file transfer); we share only the minimum data needed and bind providers by contractual confidentiality;
  • Legal requirements: in response to laws, court orders, or government requests;
  • Your explicit consent.

We do not publicly disclose your personal information unless required by law.

4. How We Protect Your Information

  • All network requests are protected with TLS encryption;
  • Chat content uses end-to-end encryption (E2EE) with keys held only on your device;
  • Server-side passwords and tokens are stored using industry-standard one-way hashing (bcrypt / Argon2);
  • Internal access is least-privilege and audit-logged;
  • Regular third-party penetration tests and code audits with prompt remediation.

5. Your Rights

You have the following rights, exercisable via app settings (Me → Settings → Account & Security) or by contacting us:

  • Access & correction: review and update your profile;
  • Deletion: delete chat history; request deletion of other personal information we hold;
  • Account deletion: close your account at any time. We will delete your personal data within 7 business days, except where retention is required by law. See Account Deletion Notice;
  • Withdraw consent: revoke specific system permissions in OS settings;
  • Complaints: if you believe our processing harms your rights, contact us via the channels at the bottom of this policy. We respond within 15 business days.

6. Children

Yiliao is intended for users 18 years of age or older. If you are under 18, please use Yiliao only with the guidance and consent of a parent or guardian. We do not knowingly collect personal information from minors; if we discover such collection, we will delete it promptly.

7. Changes to This Policy

We may revise this policy as laws or our business evolve. Material changes will be announced via in-app notice or version-update notes. Continued use after the new version takes effect constitutes acceptance. If you disagree, please stop using the Service and delete your account.

8. Contact Us

  • Privacy Officer: guoxiaojie@cdjingtum.com
  • Customer Hotline: +86 28-86786528
  • Office: No. 10, Floor 11, Unit 1, Building 6, No. 399 West Section, Fucheng Avenue, Chengdu Pilot Free Trade Zone, Sichuan, China
  • Legal Name: Chengdu Jingtum Technology Co., Ltd.
  • Unified Social Credit Code: 91510100MA61WJFP5G